TERMS & CONDITIONS

Thank you for visiting our website. This website is owned and operated by Unichi (ABN 53608805303). By accessing and/or using this website and related services, you agree to these Terms and Conditions. You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, ‘us’, ‘we’ and ‘our’ means Unichi.

 

REGISTRATION

You must be a registered account holder to place orders on our website.

When you register and activate your account, you will be required to provide personal information such as your name, email address, and password. You must ensure that all information provided is accurate and up to date. We will handle all personal information in accordance with our Privacy Policy.

You are responsible for keeping your password secure and for all use and activity associated with your account.

By creating an account, you agree to use the website in accordance with these Terms and Conditions.

SUBSCRIPTION BUY

You can easily cancel, pause, make changes, add products and manage your delivery schedule through your online account. No contracts. Cancel anytime, no hassles. Subscription Orders can be cancelled via the Site up until Dispatch.

COLLECTION NOTICE

We collect personal information about you for purposes including, but not limited to, responding to your enquiries, creating your account, sending newsletters, processing your orders, and for other purposes as outlined in our Privacy Policy.

Your personal information may be disclosed to third-party service providers who assist us in the delivery of our products and services, such as information technology providers, couriers, logistics and communication suppliers, and business partners, or where required by law. Please note that if you choose not to provide certain requested information, we may be unable to provide you with some or all of our products or services. Generally, we do not disclose personal information to recipients located outside of Australia.

Our Privacy Policy sets out: (i) the manner in which we collect, store, use, and disclose your personal information, as well as how you may access and correct that information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaints. Should you require further information regarding our privacy practices, you are welcome to contact us via email at hello@unichi.com.au.

By providing your personal information to us, you acknowledge and consent to its collection, use, storage, and disclosure in accordance with our Privacy Policy and these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. We recommend that you regularly review the website for any updates or changes.

We accept no liability for any loss or damage, including to your computer systems, that may arise in connection with the use of this website or any linked websites. It is your responsibility to take appropriate precautions to ensure that any content you access or download from our website is free from viruses, malware, or any other items that may interfere with or damage the operation of your computer systems.

We reserve the right to modify or add to the website content (including these Terms), as well as the information, products, or services described herein, at any time and without prior notice. However, we are under no obligation to ensure that the website is kept current, and we shall not be liable for any errors or outdated information contained on the website.

OFFER

1) Offer Period: Promotions are only available for a limited time only, for as long as it is advertised on unichi.com.au. UNICHI WELLNESS reserves the right to cancel or modify any promotion at any time, without notice and at its sole discretion. Unichi may cancel any order and/or refuse to accept or redeem any promotion code, discount, or offer it believes to be fraudulent, improperly obtained, or not being used by the intended recipient. New subscriber 10% discount code cannot be used in conjunction with any other offer, reward, or discount.

2) Conditions: Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases or combined with any other offers or discounts including price matching of any other retailer. Promotions may not be combined with any other offers unless explicitly noted. Promotions will not always be replicated in-store. Qualifying promotion amount applies to merchandise only, excluding Gift Cards and shipping and handling charges (unless otherwise stated).

3) Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.

4) ‘Excluded Items’ means sale items and electronic Gift Cards unless otherwise stated.

5) Redemption: To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process or purchase using auto-applied code. A coupon code cannot be used in conjunction with any other offer. Unless stated otherwise, each code can be used once per customer. Where you subscribe to the Unichi mailing and/or SMS list, you may be eligible to receive a welcome discount off one (1) online order, which cannot be combined with other promo codes, free shipping codes and gift cards.

6) Shipping: Customers are responsible for providing accurate postal details. If no one is available to accept the parcel, it will be redirected to the nearest postal facility. Customers must arrange collection within 10 business days. Redelivery charges will apply at the customer’s expense.

7) Offers: (7.1) From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s). (7.2) Purchases made during a promotional period do not qualify for change of mind refunds or free returns under the company T&Cs. This does not affect your statutory rights.(7.3) Buy 1, Get 1 offers exclude clearance product unless stated otherwise. Discount will be applied to the cheapest product added to cart. (7.4) Gift with Purchase offers are limited time only, while stocks last. GWP codes can be redeemed off full price items only unless stated otherwise. (7.5) Site-wide offers include all published products onsite unless stated otherwise. (7.6) Free Gift Card offers will receive 1 Gift Card per order where conditions are met. Gift Cards cannot be exchanged for cash equivalent. For any returns or refunds granted at the discretion of Head Office (covered by statutory rights) during this type of promotion the Gift Card will be immediately cancelled or will be deducted from your refund. (7.7) We reserve the right to withdraw or amend the welcome discount offers at any time.

PAYMENT

Products displayed in the shopping sections of our website may be purchased securely using Visa, MasterCard, or American Express. Customers can be assured that their personal and payment details are protected by industry-standard security mechanisms and are used solely for the purpose of completing the transaction.

You warrant that any credit/debit card being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer and we may share your personal information with relevant third parties as necessary to carry out these checks. If the issuer of your payment card or the payment processor does not authorise payment to us, we will not be liable for any delay or non-delivery. You must not pay, or attempt to pay, for Orders through any fraudulent or unlawful means. We may also require additional information to verify your identity and/or payment method before dispatching your order or issuing your e-gift card. Where we cannot verify your payment method, your Order will be cancelled.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trade marks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your access to and use of this website and its Content does not grant you any ownership or rights, title, or interest in the website or the Content. However, we grant you a limited, non-transferable, and non-exclusive licence to access and view the Content for personal and non-commercial use, strictly in accordance with the terms and conditions of this Agreement and, where applicable, as expressly authorised by us or our third-party licensors.

Any unauthorised reproduction, redistribution, or use of this website or the Content is strictly prohibited and may result in civil and/or criminal penalties. You must not copy, store, transmit, reproduce, publish, or distribute the Content on any other server or location.

All other use, copying, or reproduction of the website or its Content, in whole or in part, is prohibited except as expressly permitted by applicable law.

UNACCEPTABLE ACTIVITY

You must not engage in any activity that we deem to be inappropriate, unlawful, or prohibited by any applicable laws in connection with your use of this website. Prohibited activities include, but are not limited to:

• any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
• using this website to defame or libel us, our employees or other individuals;
• uploading files that contain viruses that may cause damage to our property or the property of other individuals; and
• posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If you are permitted to post or upload content to our website, we reserve the right, at our sole discretion and without notice, to remove any such content at any time.

WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure or available at all times.

We reserve the right to restrict, suspend, or terminate your access to this website, its content, or any of its features at any time, without notice or liability. We are not responsible for any loss, cost, damage, or liability that may arise from such actions.

The information provided on this website is not intended to constitute medical advice and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

We do not guarantee any specific results from the use of our products or the information provided on this website. Results may vary significantly based on a range of factors, including but not limited to age, gender, skin type and condition, concurrent product use, medical history, geographic location (e.g., climate and humidity), lifestyle, and diet.

We strongly recommend consulting a qualified healthcare practitioner before making any changes to your diet or beginning any supplement regimen, particularly if you are pregnant, nursing, or have a pre-existing health condition. Always read the product instructions carefully before use.

By relying on any information provided on this website, you acknowledge and accept that you do so at your own risk.

LIABILITY

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

JURISDICTION AND GOVERNING LAW

Your use of this website and these Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts that may hear appeals from those courts.